Company Feature

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To provide extra guarantee for clients, a Daily Independent Auditing System has been established since 2002. The CHAN&CHAN has been appointed as the independent auditor to perform DAILY AUDIT of deposited assets of our client. The audited report will be posted in our office and sent to our clients at the end of each month. For more details, please refer to the “ About Chief” section of this website. |
Account Opening

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- HK Securities Trading
- HK Index Futures and Options Trading
- HK Securities Futures and Options Trading
- US Securities Trading
- Global Commodities Trading
*The above services can be performed via Internet & phone |
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Custodian Account (P a/c)
Customers can trade HK securities that listed on the HKEx. The amount of executed transactions BUY (SELL) including commissions and other related expenses will be Deducted (Added) from their custodian accounts. Once the daily on-hand cash balance exceed HK$10,000, customers is entitled to receive a corresponding interest rate as in the bank which is computed on daily basis .Customers can also place orders via internet trading platform; however, orders can only be placed when there is sufficient deposit(Buy) or sufficient shares of stock (Sell).
Margin Account (M a/c)
A Margin Account which customers can trade through margin financing. According to individual stock's marginal value (Refer to Margin list), full payment of trade proceeds might not be required on the settlement date. Customers can also place orders via internet trading platform; however, orders can only be placed when there is sufficient margin value (Buy) or sufficient shares of stock (Sell).
Stock Options Account
Customers can only trade Stock Options with Stock Options Account. The internet trading platform is available for the Stock Options Account. In order to place a call or short options, customers must either pay sufficient premium deposit or hold the stock for covering. Client can visit http://www.hkex.com.hk/ for the amount of deposit to be paid (update daily). For more information, please check with “Stock Options” section of this website.
Futures and Options Account
Customers can trade index futures, index options, stock futures and global futures with Futures and Options Account in Chief Commodities Limited. Phone and Internet trading platform are both available for the Futures and Options Account; however, customers’ account must have sufficient deposit before trading through internet.
US Securities Account
Customers should open Local and US Securities Accounts if they want to trade stocks that listed in NYSE, American Stock Exchange and NASDAQ. Customers can place order via internet trading platform and phone; however, order can only be placed when there is sufficient margin value (Buy) or sufficient shares of stock (Sell). According to department of the Treasury Internal Revenue service, customer must declare that the income is not effectively connected with conduct of a trade or business in the United State. |
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You can open a Chief account in person or at any of our branches, or submit your Account Opening Form by post. There is no minimum initial deposit requirement for account opening, and you are not required to pay any fee for account opening and custodian service charges. |
Order Instructions

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Pre-opening Session (09:30 to 09:50)
The AMS/3 only accepts at-auction and at-auction limit orders during the Pre-opening Session and Closing Auction Session as long as the order price input into the AMS/3 does not deviate 50 spreads or more from the previous closing price or the nominal price (as the case may be), if available. At-auction orders can only be placed during 09:45 to 09:50, and any orders can not be cancelled or amended during those period.
Continuous Trading Session (10:00 to 12:30 & 14:30 to 16:00)
The AMS/3 only accepts limit, enhanced limit and special limit orders (with an option for an "All-or-Nothing Qualifier" that confines the order to be either executed immediately in full or rejected without being written into the central order book) during Continuous Trading Session as long as the order price input into the AMS/3 (i) does not deviate 24 spreads or more from the nominal price, if available, and (ii) follows the quotation rules unless the restriction is waived. |
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Enhanced limit order (EL):
Order will only be executed at a specified price or one better spread;
Limit order (PL):
Order will only be executed at a specified price;
Special Limit order (SL):
A special limit order will allow matching of up to 5 price queues (i.e. the best price queue and up to the 5th queue at 4 spreads away) at a time provided that the traded price is not worse than the input price. A special limit order has no restriction on the input price as long as the order input price is at or below the best bid price for a sell order or at or above the best ask price for a buy order.
Any outstanding special limit order will be canceled and will not be stored in the AMS/3.
At-auction order (AO):
Order will be executed at the final IEP in the pre-opening session. It will be canceled automatically if it is not being executed. At-auction orders get higher priority than at-auction limit orders during order matching process;
At-auction limit order (AL):
Order will be executed at a specified or better price during the pre-opening session and will be placed as a limit order in the market after the pre-opening session if it has not been executed. |
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Securities Trading Services
Time |
Periods |
Types |
Place Order |
Amend Order |
Cancel Order |
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AO |
O |
O |
O |
AL |
O |
O |
O |
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| Pre-order matching period |
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AO |
O |
X |
X |
AL |
X |
X |
X |
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| Matching Period
(No-trade zone) |
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Customers can amend, cancel and place their Buy/Sell orders during that period; however, the order will only be executed at 10:00.
AL orders that cannot be matched during the matching period will be carried forward to the continuous trading session; However, the unexecuted AO orders will be canceled automatically after the matching period. |
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| Continuous Trading Session (A.M) |
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EL |
O |
O |
O |
SL |
O |
NA |
NA |
PL |
O |
O |
O |
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Customers can cancel their orders during this period; however, the order will be executed after 14:00.
Orders that being amended during this period, will be executed when market reopen at 14:30; therefore, we strongly suggest customer to cancel their orders during 14:00 ~ 14:29 first, and then place another new order during this period. |
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| Continuous Trading Session (P.M) |
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EL |
O |
O |
O |
| SL |
O |
NA |
NA |
| PL |
O |
O |
O |
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The orders you place in the system will be valid within the trading hours of the day. Any unexecuted orders will not be carried forward to the next trading day. Orders received after 16:30 will be queued according to the input time and will be sent on the following trading day. |
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Firstly, please select your order in Order Enquiry, and then click the “Amend / Cancel” button. You will be prompted to enter the confirmation password for confirmation. Customer can only cancel their unexecuted order. |
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The unexecuted orders will be canceled by the end of the day. For Buy Order, the purchased portion will be deposited into your account; for Sell Order, the unexecuted part of the stock will be kept in your account. |
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For the user of Online Securities Trading system (Website Trading Platform), you can select “Order Status”, and “Today's Order”. All orders placed on that day will then be displayed. For the user of Fortune Maker (Downloadable Trading Platform), you can click “Trading”, then “Order Enquiry”. All orders placed on that day will be displayed in the enquiry window. For further enquiry, please call our Securities trading hotline (Tel: 2500 9118). |
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Trade order may be rejected under following conditions:
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Share trading size which is less than a board lot size is classified as odd lot. Please call in our Securities trading hotline 25009118 for further enquiry.
Odd lot trades are normally executed at a few spreads inferior to the normal bid/ask quote. |
Fund Deposit and Withdrawal

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Withdrawal |
Deposit (Cash Transfer & Cheque) |
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If you want to withdraw fund from your account, you may call the Funds Deposit & Withdrawal Hotline 2500 9180 or any branch, and we will deposit the fund into your bank account by crossed cheque on that day.
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You can get the cheque at our head office after confirming the withdrawal with our Customer Services Department. |
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You can deposit via designated banks on each business day, you may call the Funds Deposit & Withdrawal Hotline 2500 9180 or any branch before 17:00. (Please keep the deposit receipts for further confirmation)
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For cheque deposit, you can either deposit to our designated banks or cheque deposit machine. ( Avoid to use drop-off box). Please keep the deposit receipts if deposit to the bank and indicate your Chief Account number on cheque's reference area if deposit to cheque deposit machine.
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Please fax your deposit slip to our Customer Services Department (cs@chiefgroup.com) at 8147 2612 if deposit to Chong Hing Bank, and please indicate account number on the deposit slip. |
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| Via Internet |
You can input withdrawal instruction in Fortune Maker before 13:00 of that trading day, and we will deposit the fund into your bank account by crossed cheque on that day. |
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You may input deposit instruction in Fortune Maker before 16:00 on normal trading day. |
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P.S: Besides cash transfer or cheque deposit, customers can also choose Bill Payment or PPS for fund deposit. |
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Bank Deposit
Clients can deposit via designated banks before 17:00 on each business day and fax the deposit slips to our Customer Services Department at 8147 2612 or email to (cs@chiefgroup.com) for confirmation, clients should indicate their account number and account name on the deposit slip. We advice customers to deposit an unique amount, e.g. $2001.2, $5006.3 ,instead of depositing common amount in order to shorten funds verification. You are required to provide deposit receipt as if you deposit common amount. If using cheque deposit machine, please write your account number on the remark column.
If you cannot provide the deposit receipt and there are more than one clients who have deposited the same amount, the final judgment will be determined by the deposit receipt. Therefore, you should keep your receipt for at least 3 months to protect your interests.
| Chief Securities Ltd Designated Bank Accounts: |
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| HK/Stock option/U.S. Securities (Internet and via telephone trading): |
Chong Hing Bank
HSBC
Hang Seng Bank
Bank of China
Hang Seng Bank |
HKD 256-10-266611-2
HKD 400-273900-292
HKD 383-017175-668
HKD 070-932-1-001950-0
(USD) 773-720974-222 (For U.S Securities ONLY) |
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| HK & Global Commodities (Internet and via telephone trading): |
HSBC
HSBC
HSBC
HSBC
HSBC |
HKD 600-638282-002
(USD) 502-693450-201
(EUR) 808-169734-275
(JPY) 808-169734-278
(GBP) 808-169734-276 |
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Bill Payment
Clients can make payment through HSBC or Hang Seng Bank e-banking, phone banking and ATM bill payment service. Choose Chief Securities Limited as your payee and input your 8-digit account number as your Payment Reference Number. Payment made before 15:00 on trading day, will be updated to your securities trading A/C within 30 minutes.
| Example: |
- If account number is P12345, please enter 00012345
- If account number is P123456, please enter 00123456
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For more details, please refer to “FAQ- Bill Payment Service and PPS”
Self-service Cheque Deposit Service
Visit HSBC “Cash Deposit Machine”/ Hang Seng Bank “Quick Cheque Deposit”. Insert cheque and input Chief designated bank account number & the total deposit amount. After that, please key in the Customer Reference, i.e. the combination of Account Type and 4-8 Digit Account Number.
Example:
Account Type |
4-8Digit Account Number |
Customer Reference |
A- Cash Account |
1234 |
A1234 |
P- Custodian Account |
12345 |
P12345 |
M- Margin Account |
123456 |
M123456 |
O-Stock Options Account |
1234567 |
O1234567 |
F- Futures / Options Account |
12345678 |
F12345678 |
Attention: For using Hang Seng Bank “Quick Cheque Deposit” service, the customer reference must be input in order to complete the entire deposit procedure,
If client is unable to provide a valid “Customer reference”, please keep the advice slip and call the Funds Deposit& Withdrawal Hotline 2500 9180.
Payment made before 19:00 on trading day will be updated to your securities trading A/C the next trading day.
For more details, please refer to “FAQ- Bill Payment Service and PPS”
Payment in Person
Client can visit any of our branches or our settlement department at headquarter for cheque deposit before 16:00 on each business day. |
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Method |
Via telephone inform |
Via internet trading platform |
| Cash Transfer |
Clients should indicate their account number and account name on the deposit slip, and fax the deposit slips to our Customer Services Department at 8147 2612 or email to cs@chiefgroup.com for confirmation. (We strongly advice customers to deposit an unique amount) |
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Within 30 minutes after confirmation |
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Within 30 minutes after confirmation |
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| Bill Payment |
If clients make payment before 17:00, it will be valid at the same day, payment after 17:00 will be valid to next working day
(No need to notify to A/C department) |
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Within 30 minutes
(Need not to confirm) |
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Within 30 minutes
(Need not to confirm) |
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| PPS |
If clients make payment before 19:00, it will be valid to next day, payment after 19:00 will be valid after the next working day
(No need to notify to A/C department) |
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Next trading day before 10:00 (Need not to confirm) |
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Next trading day before 10:00 (Need not to confirm) |
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| Cheque |
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Payment by cheque is accepted in person to our branch, bank or cheque deposit machine, please keep the receipt for your reference and input your account no. if use cheque deposit machine. |
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Payment through Chong Hing Bank must fax the receipt to our A/C department 8147 2612, please also write down your account number on the receipt |
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After the cheque is cleared |
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After the cheque is cleared |
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Bill Payment Service and PPS

Deposit and Withdrawal of Physical Stocks

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Yes. You just have to fill in the "Standard form of transfer" form and deliver to us together with the share certificate(s) of the stock(s) during the office hour. Please be reminded to sign at the "transferee signature" which is at the back of the share certificate, and pay the stamp duties (5 dollars normally). We only accept those share certificates with the name matches with the account holder(s). |
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You can come to our headquarter or any branches in person to fill in the "Request for Securities Withdrawal" form, stating the name(s) and amount(s) of securities you want to withdraw and then return the form to us .You can also withdraw physical stock by phone but you need to return the "Request for Securities Withdrawal" form to us when you collect your physical stock |
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In general, after the deposit of the physical stock, the stock will be shown on ledger in 2 working days. However, you can sell the physical stock via our trading hotline at 25009118 before deposit the physical stocks .In this situation , you need to deposit the physical stocks to any branches on T+1 before 4:00pm or to our headquarter on T+1 before 6:00pm.
* If customers apply IPO through WHITE Application Forms, please verify the information on the share certificate(s) before selling the physical stock. |
Settlement and Credit Issue 
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YES. For any new client, they are requested to deposit sufficient fund for their first order. Please note that if you make the deposit by cheque, you can only place your new order once your cheque has been cleared. |
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NO. Generally speaking, clients account must have a certain percentage of cash upfront before any transactions. |
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NO. All Cash A/C clients must settle their overdue payment after T+2. Please kindly note that if clients still cannot settle the overdue payment before a specific date, we reserve the rights to sell the proceeds without any prior notice. |
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For Cash A/C client, interest of P+5% (annual rate) will be charged on your debit balance.
Example:
Suppose the current prime rate is 5.25%, the daily interest on your debit balance $50,000 will be :
$50,000 x 10.25% x (1/365) = $14.04 (Interest will also be calculated on Saturday, Sunday or public holiday.)
In order to save interest cost, we strongly encourage our clients to make settlement on time. Accumulated interest will be debited from your account at the end of each month. |
Margin Call (Applicable to margin account clients) 
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When your accounts stock marginable value fall below your amount borrowed, you will receive our margin call.
For example:
Suppose you own a board lot of HSBC (approx. market value $48,000) and your account show a debit balance of $24,000. Under this situation, you will not receive any margin call since the margin ratio of HSBC is 50%. However, if the price of HSBC falls and its market value becomes $40,000, you will receive our margin call for $4,000 and then you have to deposit to settle the amount. |
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NO. Clients must fulfill their margin call requirement before making any new buy orders.
Given that you have credit balance in your margin account; you can withdraw money any time. However, you cannot withdraw money from your account if your account show a debit balance, even you have excess margin limit. |
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When clients receive our margin calls, you must meet the margin call (either make cash/collateral deposit or sell stocks) before the next trading day. If clients fail to fulfill the margin call requirement, we reserve the rights to sell the proceeds without any prior notice. |
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Each new margin A/C client will get the latest margin financing ratio of securities. Clients may also make enquiries to our securities department or branches, or download the Stock Margin Table in our website. |
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For Margin A/C client, the financing rate is APR P+2.5% and will be charged on your debit balance.
Example:
Suppose the outstanding amount in your amount is $50,000
daily interest is:
$50,000 x 7.75% x (1/365) = $10.62 |
U.S Stock Trading 
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NYSE, AMEX and NASDAQ trading period is HK time 21:30-04:00 (summer time April to end of October) without lunch break. Please be reminded that it is HK time 22:30-5:00 during winter time. |
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Customers can call our hotline 25009290 to place order, customers are required to quote their A/C number e.g. (CL123456) and name for identity purpose. For more information, please go to US Stocks Trading Particulars section of this website. |
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Customers can place two different orders, market order or limit order, the order will be valid for whole day, up to 4:00 (summer HK time) / 5:00 (winter HK time).
Order place through phone cannot be shown on the internet trading system immediately; customers should call our hotline to enquire the status of the order. For more information, please go to US Stocks Trading Particulars section of this website. |
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There is no board lot size for U.S.stock, the minimum share that investor can trade is one. No market suspension system on price level, so any price is possible. |
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Not the same. The settlement system for U.S. stock is trade date plus 3 U.S. business days (T+3). Customers must have sufficient fund in the A/C before placing order. To withdraw fund form U.S. stock A/C, customers can call the Funds Deposit and Withdrawal hotline 25009180. |
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Customers can call the Funds Deposit and Withdrawal hotline 25009180 during office hour to exchange HKD to USD for U.S. stock trading. |
Internet Trading 
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You may login to Web Statement section in this website.
First 6 digits of your Identity Card will be the password of web statement. For joint account, the first account holder's ID will be the password. Only securities account can be receiving web statement. |
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Customers can subscribe the real-time quote service provided by AFE for $350 per month or by AAStocks for $368 per month or ETNET $300 per month through us.
Note: To apply or cancel the real-time quote service, please inform us 5 working days in advanced. |
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No, you can still call our trading hotline at 2500 9118 (Securities Trading) or 2500 9128 (Futures & Options Trading) to place your orders. However, different amount of commissions will be charged accordingly.
Note: Commission for phone trading and internet electronic trading will be calculated separately. |
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No, you can only sell the physical stocks through our internet trading platform after you have successfully deposited the physical stocks into your account. If you want to sell the physical stocks immediately, you have to place the order through our trading hotline at 25009118 and the physical stocks must be delivered to our head office or branches for settlement on the following trading day. Physical stocks should be delivered to branch before (T+1) 16:00. (The deadline of Headquarter is T+2 10:00) |
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Customers can trade through the internet after two working days. |
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You are suggested to use Microsoft Windows 2000 or above, the system does not support I-Mac OS.
To get best resolution we recommend the following settings:
Browser
We recommend using IE 5.01 or above version for browsing the pages. If you use English version of Microsoft Windows and would like to read Chinese content in the web, please install a Chinese-reading software, e.g. NJSTAR or RICHWIN.
Color and resolutions
256 bit or above, 800 x 600 pixel |
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In order to provide the highest security for Internet trading platform service, we have installed the most advanced firewall to safeguard our system. In addition, customers' personal data and web information are stored separately in order to avoid data leakage. |
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Due to different server, only customers of Sai Wan and Hung Hum branches can change their login name. To change the login name, please select “setting” then “change A/C information”. Enter new login name then select “confirm”. |
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Web-based Trading Platform (For securities)
If you would like to change your password, you can log in the system and click the "Change Password" button. Then input the current and new password and press the "Submit" button. Then the password will be replaced. In order to protect and secure your interest, you should change your account password regularly.
Fortune Marker
After login to Fortune Marker, please click ”setting” then “select change password”. Customers are required to enter old password and new password. Please be reminded that password combination must be in 8 digits including number & letter. |
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If you encounter any connection problems, please contact our customer service hotline at 25009199 for stock A/C or 25009198 for futures and stock option A/C. To contact us though email the address is securities@chiefgroup.com, customers can choose to post or email for password reissuing. |
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If customers would like to have real-time quoting service on web-based trading platform, it is necessary to download Mircosoft Virtual machine in the “Download Area” section of this website. Customers who use trading services via Sai Wan and Hung Hum servers are also required to install the software for access to real-time quoting service. |
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