Individual users with a Hong Kong stock account, aged no more than 79 years, whose nationality and permanent residence are not in sanctioned or restricted countries/regions, can apply for a cryptocurrency account through Chief Securities. Investors are responsible for ensuring the legality of any virtual asset transactions and should confirm that such transactions remain legal under applicable laws, their place of residence, and any changes in circumstances.

Currently restricted countries/regions for cryptocurrency services include: Mainland China*, Macau, Dominica, Palau, Egypt, Ethiopia, Morocco, Russia, Saudi Arabia, Turkey, Vietnam.

*If your nationality is Mainland China, you must provide a valid overseas visa or long-term residence permit, along with proof of overseas address, and wait for approval.

You must already have a Hong Kong stock account.

Users with a Hong Kong stock account can enter a specific cryptocurrency pair (e.g., BTC) in the search bar of the “Chief Securities” app, go to the detailed quote page, and click the “Open Account” button at the bottom to start the process. Alternatively, you can click “Open Account Now” on the cryptocurrency tab on the app’s homepage.

You need to complete a risk assessment questionnaire, a virtual asset experience questionnaire, and a virtual asset knowledge questionnaire, and read the relevant risk disclosures before opening the account.

Cryptocurrency accounts currently do not support direct fiat deposits or withdrawals. You need to transfer funds internally from other Chief accounts to the cryptocurrency account.

Only USD is supported for cryptocurrency accounts.

On Hong Kong stock trading days:

- If you sell cryptocurrency before 9:00 AM, funds will be available for transfer at 4:10 PM the same day.

- If you sell after 9:00 AM, funds will be available for transfer at 4:10 PM on the next trading day.

On non-trading days: funds will be available at 4:10 PM on the next trading day.

Note: After selling cryptocurrency, you can immediately use the funds for cryptocurrency trading. The transfer release mechanism does not affect operations within the crypto account.

Currently, Chief offers Bitcoin (BTC), Ethereum (ETH), and Tether (USDT). More popular cryptocurrencies will be added soon.

Trades are executed via licensed Hong Kong virtual asset platforms Hash Blockchain Limited (BPL992) and OSL Digital Securities Limited (BPJ213). Transactions through “OSL” may be executed outside its licensed platform and do not support online trading—please note the associated risks. Custody arrangements comply with regulatory requirements, including holding client assets in trust. For more info:https://www.hashkey.com/;https://www.osl.com/hk

*USDT trading is limited to Professional Investors (PI).

USD 10.

24/7, no market closure.

Not supported.

Only limit orders.

“Good Till Cancelled” (GTC): valid until fully executed or canceled.

0.1% of the online transaction amount, minimum USD 1.99.

Waived until further notice.

Based on regulatory requirements and your financial situation (including net assets), Chief Securities Limited sets a maximum cryptocurrency holding value to ensure risk is reasonable.

You cannot buy more cryptocurrency.

For first-time deposits on a chain, whitelist address verification is required. After selecting the type of cryptocurrency and entering the amount, the system generates an “extra deposit amount.” You’ll see a QR code for your unique deposit address. Follow instructions to complete the whitelist process.

If the chain already has a verified address, you can deposit it directly using the whitelisted address. (BTC requires whitelist verification every time.)

After detecting the on-chain transfer, the system creates a deposit order viewable in your deposit records.

Address Pending Verification: A deposit made without successfully verifying the wallet address. For example, not following the required deposit instructions, resulting in a failed transaction.

Deposit from Another Person’s Whitelisted Address: Using a personal wallet that has been verified on another platform to initiate a deposit, causing the transaction to fail.

Deposit via Third-Party Exchange: Using a third-party exchange to make a deposit, leading to a failed transaction.

If the deposit fails due to an address pending verification, you can call Customer Service at (+852) 2500 9199 to request a refund to the original payment method.

If the deposit fails due to using another person’s whitelisted address, you can call Customer Service at (+852) 2500 9199 to request a refund to the original payment method.

If the deposit fails due to using a third-party exchange, open the deposit record details in the app, select “Request Refund”, and follow the on-screen instructions to upload:

- The KYC identity verification page

- A screenshot of the refund address

- A screenshot of the withdrawal record

If the third-party account is not owned by you, you must also provide:

- Your relationship with the account holder

- The reason for the deposit being made by someone else

- The account holder’s identification document

Then click “Submit”. If the uploaded documents are correct, you can simply wait for the refund to be processed.

Based on the type of cryptocurrency, please refer to the fees below.

*Fees charged by Upstream Exchange.

Currently not available.