Frequent Asked Questions
You can find what you need by viewing the FAQs, forms, and service fees.
What other people are asking?
What documents are required for opening an account?
Hong Kong Permanent Resident - Permanent Resident ID Card
Non-permanent resident of Hong Kong - ID card and visa identity document or passport
Non-Hong Kong Residents - Home ID Card and Passport
The address proof dated within the latest 3 months (e.g. bills from public utilities/bank statement)
HK local bank personal bank account

In addition to the above-mentioned documents, the following documents are required for account opening in different ways:

In addition to the above-mentioned documents, the following documents are required for account opening in different ways:
Application at branch: No deposit funds and additional documents are required
Postal application: The applicant signs a personal cheque with an amount of not less than HK$10,000. (After the cheque is cashed, it will be deposited into your Chief's account).
1. Issued by a Hong Kong licensed bank
2. The sum not less than HK$10,000
3. The cheque must be signed by the applicant and the signature must be the same as all the account opening application form.
4. For Securities account made payable to “Chief Securities Ltd”; for Futures account made payable to “Chief Commodities Ltd”

The futures and Stock accounts are 2 independent accounts. If you want to apply both at the same time, please enclose the above mentioned 2 signed personal cheques with amount not less than HKD 10,000.
In addition, if you want to open a joint account, the two applicants must sign a personal cheque of not less than HKD 10,000 and enclose it together with the application documents.
E-Account Opening

You are required to deposit no less than HK$10,000 from your registered bank account. For more details, please refer to our website "E-Account Opening"

Happy Kid
(The "Happy Kid" securities sub-account is only applicable to clients opening an account for their children under 18.)
Please bring along the Certificate of Registration of Birth of your children.

Note: If you are employees of any fully licensed corporation registered under Securities & Futures Ordinance of institutions registered under Banking Ordinance, you are required to bring the consent letter from your company to open an account.

Is there a minimum deposit requirement or charge for opening an account?

It is completely free to open accounts at CHIEF. We do not impose custody fee, dormant account fee, platform fee and minimum balance requirement. Clients are not required to deposit money for maintaining the account. After depositing money into the account, clients can trade immediately.

How to register to CHIEF online trading system?

Starting from 27th April 2018, SFC requires all online trading system to implement two-factor authentication as. Please make sure you complete the registration before logging in. Please provide the following information correctly when you register.

  • Account number
  • Login password
  • The first 3 numeric digits of your ID card number
  • Registered phone number

If there are changes of the above information, please notify our staff.

After downloading "Top Trader Professional Version", “Chief Trader” Mobile APP, "Top Trader", "SPEED" or "SP Trader", you can start online trading. Select the "Register" page and enter the above information, then click "Next". If the information is correct, the system will send a "one-time password" to your registered mobile phone. Once received, please enter the "One Time Password" to complete the registration.


“Chief Trader” Mobile APP 2FA Registration Video:

Which bank can I make deposit to CHIEF?
Banks Made payable to: Chief Securities Limited:
Cut-offs: Before 17:00 each trading day
Made payable to: Chief Commodities Limited
Cut-offs: Before 16:30 each trading day
Securities:
400-273900-292 (HKD)
741-033393-838 (Multi-Currency)
Futures:
600-638282-002 (HKD)
502-693450-201 (USD)
848-201349-209 (RMB)
808-169734-275 (EUR)
808-169734-278 (JPY)
808-169734-276 (GBP)
Securities:
383-017175-668 (HKD)
239-560576-883 (Multi-Currency)
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Securities:
070-932-1-001950-0 (HKD)
012-875-9-244782-6 (Multi-Currency)
Futures:
012-875-0-040383-4 (HKD)
012-875-0-801657-3 (USD)
012-875-0-602238-5 (RMB)
012-875-9-240576-1
(USD / EUR / JPY / GBP)
Securities:
256-10-266611-2 (HKD)

Stock Options:
256-10-269014-6
(Cut-offs: Before 16:00 each trading day)
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What are the benefits of using SDDA?

Using SDDA at Chief allows you to apply and make direct deposit to your accounts at anytime, anywhere, with no handling fee and deposit slip required. Also, it is applicable to customers with E-Account Opening.

How to submit the SDDA application?

Once login into “Chief Trader” Mobile app. Please select the “Simplified DDA”. Select payee to be bound and enter daily deposit amount limit then click “Apply”. Once CHIEF has received your application, the service will be activated.

Remarks: "SDDA" service is only applicable to the "Chief Trader" mobile application. Customers need to download the APP and complete the account registration process to activate this service.

What are IPO subscription procedures and methods?

Nominee Services

Subscription Full payment (Non-margin) Margin financing (Margin)
Handling fee Via phone HK$50 / RMB¥50
Via Internet Free (Until further notice)
(An additional application fee of HK$50 / RMB ¥ 50 is required for online application during the extended deadline)
Via phone & Internet HK$100 / RMB¥100
Enrollment start 09:00 on the first offering day 12:00 on the first offering day
Subscription Period Mostly 3 and a half day (some stocks may extend the subscription period)
Enrollment end 17:00 on the penultimate day of the subscription period (Enrollment end time could be adjusted without prior notice) 10:00 on the day before the closing day of the subscription period (or Margin financing are all finished)
Extended application period From 17:00 on the day before the closing day of subscription to 10:00 on the last day of subscription period. (not available to multiple application of the same stock) (HK$50 / RMB¥50 administration fee) N/A
Margin cost N/A The rate will be announced on the first offering day
Subscription by

1. Phone call or visit our branch or HQs
2. Via "Chief Trader" Mobile APP, Top Trader online version and professional trading system
3. Via "Chief Easy" Online Customer Service Platform

Payment Deposit amount payable and handling fee to stock Account by 10:00 on the last day of subscription period Deposit amount payable and handling fee to stock Account by 10:00 on the day before the last day of subscription period
Notification Shares allotment will be deposited to clients' securities' account. Clients will be notified by SMS on the day before listing date
Payment date Last day of subscription period The day before last day of subscription period
Refund No later than the listing date

The allotted shares that applied by individual accounts cannot be deposited into joint-name accounts.

Non-nominee Services

Application Form White Form (Submit by hand) Yellow Form (Submit by hand)
Distribution points and time Available at receiving banks on the first day of subscription period Available at our headquarter and specified branches on the first day of subscription period
Application fee Free of charge
Application lists open From 09:00 on the first day of subscription period
Subscription Period Usually 3.5 days (Some stocks may extend their own subscription period)
Lodgment end Drop-in box in receiving banks: the last day of accepting IPO application (12:00)
Headquarter: the last day of accepting IPO application (10:00)
Branches: one day before the last day of accepting IPO application (16:00)
Application method Collect white form from receiving banks. Fill in and submit the form together with bank draft / cheque to CHIEF or receiving banks Collect yellow form from CHIEF. Fill in and submit the form together with bank draft / cheque to CHIEF or receiving banks
Payment method Submit bank draft / cheque together with the application form
If shares allotted Shares in physical scrip will be posted to applicant's address Shares will be deposited into applicant's securities account. Applicant will be notified by phone message one day before the first day of listing (after 16:00)
Fund deduction date The last day of subscription period
Refund Cheque will be posted to applicant's address from the shares registrar. Please call the shares registrar if you did not receive any cheque within 3 working days.

The allotted shares that applied by individual accounts cannot be deposited into joint-name accounts.

Can I do the pre-IPO shares trading?

We provide the pre-IPO shares trading services prior to their official listing on the SEHK. The trading hours is from 16:15 to 18:30 one business day prior to the official listing date of the new shares. For trading, please place your order by contacting your branch or Grey Market trading hotlines (852) 2203 0500 / (852) 2500 9118 / (852) 3187 2218 (until 18:30) .

What is the host of the SP Trader's online login page?

The host of the SP Trader's online login page is: spserver.chiefgroup.com.hk

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