Frequent Asked Questions
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Transaction Related
What are the trading sessions in Hong Kong stock market?

Pre-opening Session (09:00 to 09:20)

The AMS/3 only accepts at-auction and at-auction limit orders during the Pre-opening Session and Closing Auction Session as long as the order price input into the AMS/3 does not deviate 50 spreads or more from the previous closing price or the nominal price (as the case may be), if available. At-auction orders can only be placed during 09:15 to 09:20, and any orders cannot be cancelled or amended during those periods.

Continuous Trading Session (09:30 to 12:00 & 13:00 to 16:00)

The AMS / 3 system only accepts the input of auction orders and enhanced limit orders during the pre-closing session, and the order price of the AMS / 3 system is within ± 5% of the price limit and can be modified or cancelled. You can enter auction orders and enhanced limit orders between 16:06 and 16:08, but the price of the newly entered enhanced limit order must be between the lowest selling price and the highest buying price in the order record. The order cannot be modified or cancelled. Order rules is applicable for non-cancellable sessions between 16:08 and 16:10 apply, the market closes randomly within 2 minutes.
All closing auction trading securities will be matched after the random closing session ends. If the final reference equilibrium price is not established during the closing auction session, the reference price will be used as the final reference equilibrium price to match the order and will become the closing price of the closing auction securities. This price will also be used as a matching order and will be matched in priority order (i.e. sorted by order type, price and time respectively).

What are Enhanced Limit Order, Special Limit Order, At-auction Order, and Market Order?

Enhanced Limit Order (EL)

The enhanced limit order is entered in the pre-opening session (09:00-09:15), and the order will be automatically sent to the market in the form of an auction limit order to participate in the order matching. If at the end of the matching session (ie 09:20), the obtained opening price is better than the specified price, the transaction will be executed at the opening price. The balances or instructions that failed to close during the pre-opening session will continue to line up in the continuous trading session. Enter the specified price instructions during the continuous trading hours (09:30-12:00 and 13:00-16:00), which can be matched with the best price in the opposite direction and the next 9 price points. It is considered that limit orders continue to line up.
During the closing auction session (16:01-16:10), if the closing price is worse than the specified price, the related at-auction limit order will not be paired and traded.


Special Limit Order (SL)

The special limit order is entered in the continuous trading schedule (09: 30-12: 00, 13: 00-16: 00). It can be matched with the best price in the opposite direction and the next 9 prices. The special limit order has no restriction on the input price, as long as the price of the sell order is equal to or higher than the best bid price, or the price of the buy order is equal to or higher than the best ask price.


At-auction Order (AO)

An at-auction order is an order with unlimited price entered in the pre-opening session (09:00-09:19:59). The stock price can reach an opening price at the end of the matching session (i.e. 09:20), and the stock will be traded at that single price. At-auction orders do not need to set a limit price and can enjoy matching priority. The unsettled balance during the pre-opening session will be automatically cancelled after the auction trading session (i.e. 09:20). During the closing auction session (16:01-16:10), if matching is possible, the auction order will be matched and traded at the closing price. In the matching order, the auction order will take precedence.
(Online trading system can only issue sell orders, buy orders only support main stocks, and entrepreneurial and derivative product buy orders must be issued by phone).


Market Order (MO)

The market order is in the continuous trading session, that is: 09:30-12:00 and 13:00-16:00 on the previous trading day. The market price is used to help customers quickly capture opportunities for trading instructions without entering the price. The system automatically sends instructions to the market at * current price + 8 spreads (buying order) / -8 spreads (selling order) with an enhanced limit order. In some cases (such as large spreads), there is a chance that the market order cannot be sent to the market for immediate transaction, and the balance or unfinished index will be converted into a general limit order to continue to queue in the market.


* If the instructions are not explained for the reasons mentioned above, you can call the Customer Support Center at (852) 2500 9199 for inquiries.

What types of orders can be placed during the Pre-opening Session, Continuous Trading Session and Closing Auction Session?
Time Periods Types Place Order Amend Order Cancel Order
09:00 - 09:15 Order Input Period AO
EL



AO : ✓
EL : ✓
AO : ✓
EL : ✓
AO : ✓
EL : ✓
09:15 - 09:20 Pre-order matching period AO
EL



AO : ✓
EL : ✗
AO : ✗
EL : ✗
AO : ✗
EL : ✗
09:20 - 09:30 Matching Period (No-trade zone) Clients can amend, cancel and place their Buy/Sell orders during that period; however, the order will only be executed at 09:30. AL orders that cannot be matched during the matching period will be carried forward to the continuous trading session; However, the unexecuted AO orders will be canceled automatically after the matching period. Clients can amend, cancel and place their Buy/Sell orders during that period; however, the order will only be executed at 09:30. AL orders that cannot be matched during the matching period will be carried forward to the continuous trading session; However, the unexecuted AO orders will be canceled automatically after the matching period.
09:30 - 12:00 Continuous Trading Session (AM) EL/MO
SL


N/A

N/A
EL/MO : ✓
SL : ✓
EL/MO : ✓
SL : N/A
EL/MO : ✓
SL : N/A
12:00 - 13:00 Noon Break Customers can cancel their orders during this period; however, the order will be executed after 12:30.
Orders that being amended during this period, will be executed when market reopen at 13:00; therefore, we strongly suggest customer to cancel their orders during 12:30 - 12:59 first, and then place another new order during this period.
Customers can cancel their orders during this period; however, the order will be executed after 12:30.
Orders that being amended during this period, will be executed when market reopen at 13:00; therefore, we strongly suggest customer to cancel their orders during 12:30 - 12:59 first, and then place another new order during this period.
13:00 - 16:00 Continuous Trading Session (PM) EL/MO
SL


N/A

N/A
EL/MO : ✓
SL : ✓
EL/MO : ✓
SL : N/A
EL/MO : ✓
SL : N/A
16:01 - 16:06 Closing Auction Session AO
EL



AO : ✓
EL : ✓
AO : ✓
EL : ✓
AO : ✓
EL : ✓
16:06 - 16:10 Random Closing Session AO
EL



AO : ✓
EL : ✓
AO : ✗
EL : ✗
AO : ✗
EL : ✗

Note: Please be reminded that orders may be cancelled by Hong Kong Stock Exchange after amendment in a fluctuate market (Amended Price should not be higher than the best buy in price in a buy order or lower than the best sell out price in a sell order).

What is “Condition Trigger Order”?

“Condition Trigger Order” allows customer to set suitable price order in order to lock profit/cut lost. Customer can also place an order which valid as long as 14 calendar days.

What is the major concern when setting “Condition Trigger Order”?

Please kindly pay attention to the following item when setting “Condition Trigger Order”:

  • The trigger price and condition (Pre-opening session can be included)
  • Order valid period (Order can be set valid as long as 14 calendar days)
  • If there is any partially executed orders, remains will be sent out to market within the order valid period.
  • All Limit Orders will deduct the buying power (Buy)/number of shares (Sell) in advance before executed.
Under what circumstances will my placed order be rejected?

Trade order may be rejected under following conditions:

  • The input price is too far from the market price: if the continuous trading session exceeds the current price of 24 spreads, or the pre-opening period exceeds 80 spreads
  • There is no stock of the security when selling electronically
  • Insufficient cash or transaction amount exceeds credit limit when buying goods
  • Incorrect transaction instruction type or incorrect price entered during inappropriate trading hours
  • If the product being traded is a CBBC, Warrants, ETF, Leveraged Inverse Product or Inbound Securities without risk assessment, you need to fill in a questionnaire at the branch or system to confirm that you know the relevant risks
  • Products that are settled in foreign currencies but do not hold such currencies
  • Conducted domestic Shanghai and Shenzhen stock exchange transactions, but did not agree to the China Stock Connect System (“CSC”) data collection statement

* Reference price list

Stock price (HK$) Stock price (HK$)
0.01 to 0.25 0.001
0.25 to 0.50 0.005
0.50 to 10.00 0.010
10.00 to 20.00 0.020
20.00 to 100.00 0.050
100.00 to 200.00 0.100
200.00 to 500.00 0.200
500.00 to 1000.00 0.500
1000.00 to 2000.00 1.000
2000.00 to 5000.00 2.000
5000.00 to 9995.00 5.000
How long are the orders being valid?

Orders placed in the system will be valid within the trading hours of the day only (Except using the order valid period in “Condition Trigger Order”). Any unexecuted orders will be deleted.

Orders received after the market close (after 16:15) will be queued according to the input time and will be sent on the following trading day. Please be aware that orders may be rejected under a fluctuate market. Note that the set “buying and selling price” may not be effectively released to the market due to different types of ordering mechanisms and restrictions on the current price level of the market. Please read the relevant risk disclosure before use.

What happen if the order is partially executed?

Any unexecuted orders will be deleted by the end of the day. The executed portion in buy order will be deposited into Chief Account; the unexecuted portion in sell order will be kept in account.

How to place CBBC (Callable Bull/Bear Contract), Derivative Warrant or ETF (Exchange Traded Fund) orders?

Above orders can be placed through HK stock account. Please be reminded that, SFC has amended the “Code of Conduct” started from 1st September 2011 in order to protect the interests of investors. Under section 5.1A in the “Code of Conduct”, the licensed or registered person should explain the relevant risks associated with the product to a customer without knowledge of derivatives wishes to purchase a derivative product.

Customer who wishes to invest CBBC, Warrants or ETF can study and accept their related risks by using the following 3 ways:

Relative derivatives will be available for trades in one or two business day after confirmation.

How can I sell odd lot shares?

Share trading size which is less than a board lot size is classified as odd lot. You can trade odd lot shares through our Securities Trading Hotline (852) 2500 9199 (852) 2500 9199 or Top Trader Trading Platform.

Note: Odd lot trades are normally executed at a few spreads inferior to the normal bid/ask quote.

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