Frequent Asked Questions
You can find what you need by viewing the FAQs, forms, and service fees.
What other people are asking?
What documents are required for opening an account?
Hong Kong Permanent Resident - Permanent Resident ID Card
Non-permanent resident of Hong Kong - ID card and visa identity document or passport
Non-Hong Kong Residents - Home ID Card and Passport
The address proof dated within the latest 3 months (e.g. bills from public utilities/bank statement)
HK local bank personal bank account

In addition to the above-mentioned documents, the following documents are required for account opening in different ways:

In addition to the above-mentioned documents, the following documents are required for account opening in different ways:
Application at branch: No deposit funds and additional documents are required
Postal application: The applicant signs a personal cheque with an amount of not less than HK$10,000. (After the cheque is cashed, it will be deposited into your Chief's account).
1. Issued by a Hong Kong licensed bank
2. The sum not less than HK$10,000
3. The cheque must be signed by the applicant and the signature must be the same as all the account opening application form.
4. For Securities account made payable to “Chief Securities Ltd”; for Futures account made payable to “Chief Commodities Ltd”

The futures and Stock accounts are 2 independent accounts. If you want to apply both at the same time, please enclose the above mentioned 2 signed personal cheques with amount not less than HKD 10,000.
In addition, if you want to open a joint account, the two applicants must sign a personal cheque of not less than HKD 10,000 and enclose it together with the application documents.
E-Account Opening

You are required to deposit no less than HK$10,000 from your registered bank account. For more details, please refer to our website "E-Account Opening"

Happy Kid
(The "Happy Kid" securities sub-account is only applicable to clients opening an account for their children under 18.)
Please bring along the Certificate of Registration of Birth of your children.

Note: If you are employees of any fully licensed corporation registered under Securities & Futures Ordinance of institutions registered under Banking Ordinance, you are required to bring the consent letter from your company to open an account.

Is there a minimum deposit requirement or charge for opening an account?

It is completely free to open accounts at CHIEF. We do not impose custody fee, dormant account fee, platform fee and minimum balance requirement. Clients are not required to deposit money for maintaining the account. After depositing money into the account, clients can trade immediately.

How to register to CHIEF online trading system?

Starting from 27th April 2018, SFC requires all online trading system to implement two-factor authentication as. Please make sure you complete the registration before logging in. Please provide the following information correctly when you register.

  • Account number
  • Login password
  • The first 3 numeric digits of your ID card number
  • Registered phone number

If there are changes of the above information, please notify our staff.

After downloading "Top Trader Professional Version", “Chief Trader” Mobile APP, "Top Trader", "SPEED" or "SP Trader", you can start online trading. Select the "Register" page and enter the above information, then click "Next". If the information is correct, the system will send a "one-time password" to your registered mobile phone. Once received, please enter the "One Time Password" to complete the registration.


“Chief Trader” Mobile APP 2FA Registration Video:

Which bank can I make deposit to CHIEF?
Banks Made payable to: Chief Securities Limited:
Cut-offs: Before 17:00 each trading day
Made payable to: Chief Commodities Limited
Cut-offs: Before 16:30 each trading day
Securities:
400-273900-292 (HKD)
741-033393-838 (Multi-Currency)
Futures:
600-638282-002 (HKD)
502-693450-201 (USD)
848-201349-209 (RMB)
808-169734-275 (EUR)
808-169734-278 (JPY)
808-169734-276 (GBP)
Securities:
383-017175-668 (HKD)
239-560576-883 (Multi-Currency)
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Securities:
070-932-1-001950-0 (HKD)
012-875-9-244782-6 (Multi-Currency)
Futures:
012-875-0-040383-4 (HKD)
012-875-0-801657-3 (USD)
012-875-0-602238-5 (RMB)
012-875-9-240576-1
(USD / EUR / JPY / GBP)
Securities:
256-10-266611-2 (HKD)

Stock Options:
256-10-269014-6
(Cut-offs: Before 16:00 each trading day)
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What are the benefits of using SDDA?

Using SDDA at Chief allows you to apply and make direct deposit to your accounts at anytime, anywhere, with no handling fee and deposit slip required. Also, it is applicable to customers with E-Account Opening.

How to submit the SDDA application?

Once login into “Chief Trader” Mobile app. Please select the “Simplified DDA”. Select payee to be bound and enter daily deposit amount limit then click “Apply”. Once CHIEF has received your application, the service will be activated.

Remarks: "SDDA" service is only applicable to the "Chief Trader" mobile application. Customers need to download the APP and complete the account registration process to activate this service.

What are IPO subscription procedures and methods?

Nominee Services

Subscription Full Payment (Non-margin) Margin Financing (Margin)
Handling fee Waived for applications via online
Application via phone HK$50 / RMB¥50
(An additional application fee of HK$50/ RMB¥50 is required for online applications during the extended subscription period)
Application via phone and online HK$100 / RMB¥100
Application commences 09:00 of the initial offering day 12:00 of the initial offering day
Subscription Period Usually 3 and a half days (certain stocks may extend their subscription period)
Application ends 17:00 on the trading day before the closing day of the subscription period
(Application end time could be adjusted without prior notice, refer to the website for the correct end date)
10:00 on the trading day before the closing day of the subscription period (or when quota full)
Extended subscription deadline
(an additional administration fee of HK$50/RMB¥50 is required)
From 17:00 on the trading day before the closing day of subscription to 10:00 on the last day of subscription. (Not applicable for amendments or cancellations of applications during the normal subscription period) Not applicable
Margin cost Not applicable Set according to the market prime rate, refer to ‘Chief Trader’ mobile APP or call to enquire for more details
Subscription methods

1. Call or visit our branches/ head office to apply
2. Through ‘Chief Trader’ mobile APP, Top Trader Web or Top Trader Professional version
3. Via ‘Chief Easy’ online customer service platform

Payment methods Deposit the amount payable along with any handling fees to the securities account before 10:00 of the last day of the subscription period

Deposit methods

Deposit the amount payable along with any handling fees to the securities account by 10:00 on the day before the last day of the subscription period

Deposit methods

Share allotment successful Shares allotment will be deposited to the client’s securities account and notified by SMS one day before the listing date
Funds deduction date 12:00 on the last day of the subscription period

Deposit methods
12:00 on the day before the last day of the subscription period

Deposit methods
Refund The full or partial amount relating to unsuccessful applications will be deposited before trading ends on the day of refund into the client’s securities account

Non-nominee Services

Application Form White Form (Submit by hand) Yellow Form (Submit by hand)
Distribution points and time Available at receiving banks on the first day of the subscription period Available at CHIEF’s head office in the afternoon on the first day of the subscription period
Handling fee Free of charge
Application commences 09:00 of the initial offering day
Subscription period Usually 3 and a half days (certain stocks may extend their subscription period)
Application ends Clients can hand in the application form to receiving banks: Bank receiving deadline at 12:00
Application method Collect the white form from receiving banks, fill in and submit the form together with a bank draft/ cheque to relevant banks Collect the yellow form from CHIEF’s head office, fill in and submit the form with a bank draft/ cheque to relevant banks
Payment method Submit the bank draft/cheque together with application form
Share allotment successful Shares in physical scrip will be posted to the applicant on the listing date Shares will be deposited into the applicant’s securities account, successful applicants will be notified one day before the listing date
Funds deduction date The last day of banks subscription period
Refund Cheque will be received on the listing date from the shares registrar, if the refund is not received after 3 days, please contact the shares registrar

Remarks: The allotted shares applied by individual accounts will only be deposited to the account with same registered name and cannot be deposited into joint name accounts

Does CHIEF provide grey market trading?

Grey market trading is provided. The trading period from 16:15 to 18:30, one working day before the stock is listed on the Hong Kong stock exchange. Client can trade during this time via ‘Chief Trader’ mobile APP, Top Trader web version and professional download version. Trading can also be conducted by calling your branch or the grey market trading hotline (852) 2203 0500 / (852) 2500 9118 (until 18:30).

What is the host of the SP Trader's online login page?

The host of the SP Trader's online login page is: spserver.chiefgroup.com.hk

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