Frequent Asked Questions
You can find what you need by viewing the FAQs, forms, and service fees.
Deposit and Withdrawal
Which bank can I make deposit to CHIEF?
Banks Made payable to: Chief Securities Limited:
Cut-offs: Before 17:00 each trading day
Made payable to: Chief Commodities Limited
Cut-offs: Before 16:30 each trading day
Securities:
400-273900-292 (HKD)
741-033393-838 (Multi-Currency)
Futures:
600-638282-002 (HKD)
502-693450-201 (USD)
848-201349-209 (RMB)
808-169734-275 (EUR)
808-169734-278 (JPY)
808-169734-276 (GBP)
Securities:
383-017175-668 (HKD)
239-560576-883 (Multi-Currency)
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Securities:
070-932-1-001950-0 (HKD)
012-875-9-244782-6 (Multi-Currency)
Futures:
012-875-0-040383-4 (HKD)
012-875-0-801657-3 (USD)
012-875-0-602238-5 (RMB)
012-875-9-240576-1
(USD / EUR / JPY / GBP)
Securities:
256-10-266611-2 (HKD)

Stock Options:
256-10-269014-6
(Cut-offs: Before 16:00 each trading day)
-
What are the cut-offs times?

Each trading day

  1. HK Stocks, US Stocks, Funds and Bonds - 17:00
  2. Internal Transfer, Foreign Currency Exchange - 15:00
  3. HK Stock Options - 15:45
  4. Hong Kong and Global Futures - 16:30
What are the ways of fund deposit?
SDDA
FPS
PPS
Phone and online banking
ATM
Bank Counters
In-Person / Self-service Cheque Deposit Services
How to deposit via SDDA?

You can now transfer fund to CHIEF from local banks instantly with SDDA for free, Easy steps, take about 1 min. to complete the application process. It supports "E-Account Opening" accounts.

4 Simple Steps, Application Process at Chief Trader mobile APP

  1. Select bank account
  2. Select payee to be bound (Chief Securities/ Chief Commodities)
  3. Enter daily deposit amount limit
  4. Enter SMS verification code and submit

4 Steps to Deposit

  1. Select deposit currency
  2. Select deposit account
  3. Fill in deposit amount
  4. Submit instruction

User Manual :

Simplified Electronic Direct Debit Authorization (SDDA) User Manual

Note :

  1. To supports HSBC、BOCHK、HS Bank、NCB
  2. The transfer limit of SDDA is from HK$500 to HK$999,999.99
  3. To supports "E-Account Opening" accounts
  4. This service is not applicable to CHIEF joint accounts and company accounts
  5. Bank joint account is not supported for binding, please make sure that the name of the bank account to be bound is the same as the name of the CHIEF accounts

How to deposit via FPS?

You can now transfer fund to CHIEF from local banks instantly with FPS for free.

  1. Log in to online personal banking account
  2. Activate "Transfer to third party account"
  3. Key in CHIEF's email: cs@chiefgroup.com.hk or FPS ID (8785271)
  4. Save the deposit details for record
  5. Please select HSBC (400-273900-292) as deposit bank account when upload the FPS receipt at Chief Trader App or Easy Deposit for Confirmation.

Please remain the deposit slip after deposit to designated bank in case of further confirmation is needed. Please avoid depositing integer (e.g. HK$10,000, HK$20,000). Unique deposit amount is suggested to shorten funds verification (e.g. HK$10,001.29, HK$20,123.46). Opening a new account is not applicable to avoid depositing integer, it must provide deposit receipt and upload to us. Customer with any integral deposit is required to provide deposit receipt. You are required to send the deposit information to us before cut-off hours by the following methods:

Email : cs@chiefgroup.com.hk

Easy Deposit Confirmation : https://www.chiefgroup.com.hk/dep

Application : “Chief Trader” Mobile APP / Top Trader

Deposit Guide : PDF (Chinese version only)

QR Code Deposit Guide : PDF (Chinese version only)


Note:

  1. When informing us of the deposit details, please choose HSBC as the deposit bank and the deposit method as FPS.
  2. Clients who use "E-Account Opening" to bind their bank account are also required to provide deposit receipt.

How to deposit through PPS?

Method 1

PPS Instant Fund Deposit Services (Online version) - Clients may transfer funds into their stocks account instantly through the PPS services by clicking here using desktop computer. The amount will be shown immediately and ready for trading. (Applicable to securities, futures and stock options account.)

  1. Key in 4 to 8-digit CHIEF account number (Example: Account number P12345 -> "00012345")
  2. Key in account type for payment
  3. Key in the first 3 numeric digits of your identity document number
  4. Key in the deposit amount

After being redirected to PPS payment interface

  1. Key in PPS account number and password
  2. Enter the one-time password received from SMS.

Method 2

PPS Fund Deposit Services (Transfer on the following trading day) - Clients must pre-register with PPS to activate the transfer service. The cut-off time is 19:00. The deposit transferred after 19:00 will be handled on the following trading day.

  1. Choose "CHIEF Securities Limited" (Merchant code: 9680)
  2. Key in the 8-digit CHIEF account number (Example: Account number P12345 -> "00012345")
  3. Key in the account code for deposit
P - Custodian Account
M - Margin Account
A - Cash Account
O - Stock Options Account

 

Note:

  1. The transfer limit of PPS is from HK$1,000 to HK$100,000
  2. You're not required to inform us for confirmation by using this service.
  3. This service is not applicable to "E-Account Opening" which is not unlocked

How to transfer funds to CHIEF by phone and online banking?

Transfer - Clients must activate "Transfer to Third Party" service, pre-register CHIEF's bank account and adjust the transfer amount. Please remain the deposit slip after deposit to designated bank in case of further confirmation is needed. Please avoid depositing integer (e.g. HK$10,000, HK$20,000). Unique deposit amount is suggested to shorten funds verification. (e.g. HK$10,001.29, HK$20,123.46) Customer with any integral deposit is required to provide deposit receipt.
(Please note that you are required to record the 6-digit PBS transaction number of the transfer via phone banking for verification.)


Bill Payment - Clients must pre-register CHIEF as the payee with their bank to activate the service. Please follow the following steps for transfer fund to CHIEF:
(This service is only applicable to HSBC/Hang Seng Bank. Customer can only use Hang Seng Bank to transfer fund in Hong Kong Stocks and Stock Options account.)

  1. Choose "CHIEF Securities Limited" on the payee list.
  2. Key in your 8-digit account number (Example: Account number P12345 -> "00012345").
  3. Key in the account type for payment.
  4. Key in the deposit amount.

You're not required to inform us for confirmation by using this service.

Note: Clients who use "E-Account Opening" to bind their bank account are also required to provide deposit receipt.

What should I note in particular about depositing fund through ATM?

No pre-registration needed. Please keep the deposit slip after depositing to a designated bank in case further confirmation is needed. Please avoid depositing integer (e.g. HK$10,000, HK$20,000). Unique deposit amount is suggested to shorten funds verification. (e.g. HK$10,001.29, HK$20,123.46) Customer with any integral deposit is required to provide deposit receipt.

(This service is only applicable to HSBC/ Hang Seng Bank. Customer can only use Hang Seng Bank to transfer fund in Hong Kong Stocks account.)

  1. Choose "CHIEF Securities Limited" on the payee list.
  2. Key in your 8-digit account number (Example: Account number P12345 -> "00012345").
  3. Key in the account type for payment.
  4. Key in the deposit amount.

You're not required to inform us for confirmation by using this service.

Note: Clients who use "E-Account Opening" to bind their bank account are also required to provide deposit details if the amount is large or an integer.

What should I note in particular about deposits through bank counters?

Please keep the deposit slip after depositing to a designated bank in case further confirmation is needed. Please avoid depositing integer (e.g. HK$10,000, HK$20,000). Unique deposit amount is suggested in order to shorten funds verification. (e.g. HK$10,001.29, HK$20,123.46) Customer with any integral deposit is required to provide deposit receipt.

Note: Clients who use "E-Account Opening" to bind their bank account are also required to provide deposit receipt.

How to deposit by Cheque?

HSBC or Hang Seng Bank - Clients can deposit cheque(s) via Quick Cheque Deposit Machines of Hang Seng Bank or Cheque Deposit Machines of HSBC. They can key in the Account Type and a 4-8 Digit Account Number on "Customer Reference". (e.g. F123456)

P - CUSTODIAN ACCOUNT
M - MARGIN ACCOUNT
A - CASH ACCOUNT
O - STOCK OPTIONS ACCOUNT
F - FUTURES ACCOUNT

 

(You're not required to inform us for confirmation by using this service.)

If clients forget to key in the account details, please provide your deposit details. Otherwise, the fund will not be deposited to your account.

Bank of China - Clients can deposit cheque(s) via cheque deposit machines. Please remain the deposit slip after deposit to designated bank in case of further confirmation is needed. Please avoid depositing integer (e.g. HK$10,000, HK$20,000). Unique deposit amount is suggested in order to shorten funds verification. (e.g. HK$10,001.29, HK$20,123.46) Customer with any integral deposit is required to provide deposit receipt.

In-Person - You may bring their personal cheque to our head office or branches before 12:00 on each trading day. All cheques that are handed in to Chief before the cut-off time will be shown automatically in your account.

Note:

  1. We only accept account holder deposit, and the account holder can trade only after the cheque is cashed.
  2. Clients who use "E-Account Opening" to bind their bank account are also required to provide deposit receipt.

How can I inform CHIEF of my deposit?
  1. For Securities Account, please inform us by using "Deposit" function in "Funds" of “Chief Trader” Mobile APP or "Cash Voucher" of Top Trader;
  2. For HK Futures Account, please inform us by using "Deposit" function in "Customer Service" of SP Trader Pro HD - HK Futures/Options Trading APP or SP Trader;
  3. "Easy Deposit Confirmation" on CHIEF Website
  4. Call branches or Deposit/Withdrawal Hotline at (852) 2500 9180 (852) 2500 9180 or Customer Support Centre at (852) 2500 9199 (852) 2500 9199
  5. Email relevant deposit information (account name, account number and deposit slip) to cs@chiefgroup.com.hk

Reminders:

  • All securities transaction traded with Cash Account (A Account) or Custodian Account (P Account) should be settled on or before the second business day (T+2). Any unsettled balance will be charged at Bank Prime Rate + 5% as overdue interest.
  • The Margin Financing Limit of Margin Account (M Account) is determined according to the value of their portfolio stock holdings or the agreed margin limit (base on the lower limit). Financed amount will be charged at Bank Prime Rate + 2.5% as loan interest.
  • Please note that CHIEF does not accept deposit by third party (including but not limited to bank transfer, remittance, cheque deposit, etc.). Chief reserves the right to return the fund. You are liable to all bank charges and related risk. Chief is not responsible for all costs, interest charges of banks, personal loss between you and the third party incurred from the returning of fund.
  • As it may take time to update deposit confirmation, the balance of global futures account could not be updated in time. For any enquiries, please contact our Global Trading Hotline (852) 2500 9128.
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